Questions, answered.

Everything about buying, registering, transferring, selling and pricing names with Nameups. Can\'t find your answer? Ask us directly.

Buying & Trust

Is buying a domain here safe?+
Completely. Every acquisition is protected by a neutral escrow service. Your payment is held securely and only released once the name has provably transferred into your control. Neither side has to act on faith - that is the entire point of escrow, and we use it on every single deal without exception.
Who actually owns the names listed here?+
Most are owned directly by Nameups. A smaller, vetted number are listed by partner owners who have applied to sell through us. In every case, the listing you see is genuine, the price is real, and the transfer is handled through the same secure process.
What payment methods can I use?+
Large acquisitions settle through escrow, which supports bank wire and major cards depending on the amount and jurisdiction. For smaller transactions and fresh registrations via our partner registrar, standard secure card checkout applies. We always confirm the exact method before you pay anything.
Are my enquiries confidential?+
Always. Serious acquisitions are private matters and we treat them that way. Your identity, budget and intentions are never shared, sold or used for anything beyond helping you acquire the name.
Do you charge buyers any fees on top of the price?+
No hidden buyer fees. The price you see is the price you pay for the name. Escrow services charge a small fee for their protection, which is disclosed up front and is a normal part of any high-value transaction.
What if a deal falls through?+
Because funds sit in escrow until the transfer is verified, nobody is exposed. If a transfer cannot complete for any reason, the escrow service returns the buyer's money. You are protected at every step.

Transfer & Ownership

Once I buy a name, where does it go?+
Into your own registrar account - our partner registrar, or GoDaddy, Cloudflare, anywhere you prefer. You control DNS, email routing, renewals and any future sale. A domain lives at a registrar, never on a website's server, so owning it means owning the account record, which becomes entirely yours.
How long does the transfer take?+
Most names move within minutes once payment clears escrow, via a registrar push or an authorisation code. A few extensions impose a waiting period set by the registry, which can add time. We guide you through every step and confirm when it is complete.
Do I need technical knowledge to receive a domain?+
No. If you have a registrar account, we can usually push the name straight to it. If you do not, we will help you set one up and walk you through accepting the transfer. It is simpler than most people expect.
Can I resell a name I buy from you later?+
Yes. Once a name is in your account it is yours outright, to use, hold or sell. Many of the best domains are long-term assets; what you do with yours is entirely your decision.
What happens to renewals after I own it?+
Renewals become your responsibility at your registrar - typically a small annual fee. We recommend enabling auto-renew so a valuable name is never lost to an expired date.

Pricing & Offers

Can I make an offer instead of paying the listed price?+
Yes. Use the "Make an offer" button on any name. Offers are private, carry no obligation, and are answered personally - usually within 24 hours. A fair, well-reasoned offer is always worth making.
How are your prices decided?+
By the fundamentals that move domain value: extension, length, real-word or brandable quality, memorability and current market demand. We price to reflect genuine worth, not to anchor high and haggle down.
Do you offer payment plans?+
For many premium names, yes - lease-to-own style instalments can make a five- or six-figure name reachable without a single upfront cheque. Ask about a specific name and we will tell you what is possible.
Why do similar-looking names have very different prices?+
Small differences matter enormously. A one-letter change, a different extension, or a slightly more pronounceable form can move a name between price tiers. Each is valued on its own merits.
Are prices negotiable?+
Listed prices are set fairly, but we are always open to a sensible conversation. The offer button exists for exactly this. The worst outcome is a polite no.

Selling & Registering

Can I list my own domain with you?+
Often, yes. We accept a limited number of exceptional names from outside owners, either on a success commission or via a listing-fee option. Visit our "Sell your domain" page to apply; we review every submission personally.
Can you find or register a name that is not in the collection?+
Absolutely. Use "Find a Domain" to search live availability across the internet. When you find an available name you love, you can register and manage it through our partner registrar in your own secure account.
What is the partner registrar?+
It is where fresh names are registered and managed, the way you would use any major registrar, but integrated with Nameups. When you register an available name through us, that is where it lives and where you control it.
How much commission do you take on a partner sale?+
It depends on the name and the option you choose - success-only commission, or a listing fee with a lower commission. We agree clear terms with you before anything goes live, so there are no surprises.
How long can a name take to sell?+
Premium names can sell quickly or take time to meet the right buyer. We position, market and present each name properly, but a great sale is partly patience. We keep you informed throughout.

The Frequency Feature

What is the Chaldean frequency on each name?+
An ancient numerology system, popularised by the astrologer Cheiro, that assigns a value to each letter and reduces a word to a single number and archetype. We compute it for every name purely as brand storytelling and a little extra meaning.
Should I choose a name based on its frequency?+
Enjoy it as flavour, not fact. It is not financial, legal or investment advice. Choose a name because it is the right name - short, memorable, brandable, on the right extension. If you also like its frequency, consider that a happy bonus.
Is the frequency calculated automatically?+
Yes. The moment a name is added, the system computes its Chaldean value and archetype. You never have to enter it by hand, and it stays consistent across the whole site.

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